Archive for the ‘Guest Comments’ Category

A Fabulous New Year Celebration

Tuesday, January 27th, 2015

My husband and I ushered in the New Year with a fabulous stay at The Hacienda at Warm Sands. From the moment of our arrival New years Eve, with a bottle of champagne awaiting us in our suite, to the hugs shared with the outstanding staff upon our departure, every moment was perfect. The suite was spacious and immaculate, with attention to every detail a guest could desire. The multi-headed shower was luxurious, they provided L’Occitane personal care products top notch, and the abundance of towels and bath robes never ending. The delicious morning breakfast and daily lunch were a real plus; it was a pleasure to know we could return from our morning outings to a freshly prepared (ordered from the menu) lunch waiting for us poolside or in our suite. The grounds were impeccably maintained, and two pools for a ten room boutique hotel created the utmost in privacy and serenity. Our suite in the front half of the facility opened to the pool and hot tub with a spectacular view of the nearby mountains, while the rear pool was a bit more private and heavily landscaped. The staff were supremely attentive and courteous, addressing our every request promptly and willingly. This was our first visit to Palm Springs and The Hacienda at Warm Sands but surely won’t be our last. I cannot imagine any of the other resorts meeting these standards.

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111
www.thehacienda.com

If you like to relax and enjoy…

Friday, January 23rd, 2015

The holiday at the Hacendia was my first time staying at the Resort. My stay was three weeks of total enjoyment. The entire staff could not have been more accommodating They went completely out of their way to make my stay with them totally enjoyable MY accommodations were very comfortable indeed.
Several pluses for the Hacienda one of them is the proximity of accommodations to the swimming pools. Mine was only fifteen feet. Another is the proximity to Palm Springs Proper. A mere fifteen to twenty minute walk depending on your gait.

Another plus I enjoyed is the clothing optional. I love swimming in the nude.

So I am looking forward to another sojourn to the Dessert, at the Hacienda at Warm Sands.

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111
www.thehacienda.com

The Hacienda at Warm Sands, still “Home Away From Home”

Wednesday, January 14th, 2015

My partner and I again traveled to The Hacienda last October (2014) for what is our regular annual time to stay. October is great for the weather and we have been taking advantage of the Columbus Day holiday for our 8-9 day stays. The atmospshere is always fantastic, quiet, and private. The staff has become our extended family since 2003 and have had the pleasure to staying there no less than about 16 times! The staff is always very attentive, helpful in arranging reservations at restaurants, very outgoing, and pay attention to every detail in guest comforts. Our stays never seem long enough. Time for us stands still once we enter the lush green courtyards. Once we settle in we only leave for dinner or shopping. Rest of the time is poolside, reading, visiting with friends or meeting new ones. Each trip is always different, and always relaxing. We met a great couple 3 years ago from Abbots Langley, London, UK and we now arrange our travel schedule to coincide with theirs at the Hacienda. We began planning for our 2015 stay last year after we left the Hacienda. We now are again looking forward to our October stay and seeing our good friends. Jim, Maurice, and the staff continue to do a superb job! Always high quality and consistent from the rooms to service, and atmosphere.

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111
www.thehacienda.com

Final Few Days of Complete R&R

Saturday, January 10th, 2015

During a visit to Palm Springs in early November, we sampled several different resorts choosing to stay our final stretch at the Hacienda at Warm Sands; our first stay here. As Canadians, the visit south was a nice break from the cold!

Every aspect of our stay was top-drawer! Check-in was easy and comfortable as the staff on duty walked us thru the various aspects of the property and our suite. Everything was explained to our satisfaction and we set out to the grocery store to pick up some wine, cheese and a few items to have in the kitchen of our unit.

The suite itself was spot on. Having a living room separate from the sleeping area was a godsend as both of us aren’t always wanting to take a nap or watch TV at the same time.

The hot tub was plenty hot and we met a few folks while lounging there. A couple from Quebec were in the room next to ours and we enjoyed a nice dinner with them one evening and made some new friends.

The catered lunch well exceeded my expectations. Staff were attentive and available without hovering or being intrusive.

Can’t wait to come back. Hacienda will definitely be a regular “must visit” for us.

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111
www.thehacienda.com

Best place to stay in Palm Springs

Thursday, January 8th, 2015

The Hacienda is the only place where we’d stay in Palm Springs. The rooms are always beautifully furnished & personalized & feel better than being at home. The grounds are intimate, immaculate & function well. The staff are always professional & attentive & make our stays absolutely fantastic. There are so many extra touches & amenities offered that we’re always surprised & pleased. The Hacienda is romantic, quiet & close to everything you’d want to do in Palm Springs, from great restaurants, nightlife & hikes in the dessert. There’s no better place to stay when you’re in Palm Springs.

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111
www.thehacienda.com

Five Stars is not enough!

Wednesday, January 7th, 2015

This was an amazing place. We loved the room (much larger than most Toronto condo’s). There was a gas fireplace in the livingroom, a kitchenette and then a separate bedroom and bathroom. It felt like home – but upscale. The staff were beyond helpful and were genuinely concerned with our comfort and needs. There was nothing lacking. The breakfast was complete and better than some neighbouring inns (those we have stayed in – two others). The catered lunch is a much better idea than the ‘happy hour’ offered at some other places. We were often out during the days and we were pleased to find that our lunch had been wrapped up and stored in our fridge. We were able then to have restaurant lunches on our day trips in the Palm Springs area, and then have this lunch from the hotel as our supper. They even washed our dishes – I felt so guilty.

Although it was unseasonably cold, the stay at the Hacienda made up for it with its generous hospitality.

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111
www.thehacienda.com

Our Gay Wedding

Wednesday, January 7th, 2015

the-hacienda-at-warm

When we first looked at (Gay) wedding venues; we had first considered other countries. (OMG the bureaucracy was impossible.) Then we decided on a US wedding – finally settling on Palm Springs. Neither of us had been there – so everything was to be a new experience for us. The Wedding was to be held on 12/13/14 (for a “magical” wedding date). We first considered some of the big resorts. It was soon evident that for what we wanted, something more intimate was appropriate.

The Hacienda at Warm Sands proved to be the perfect place. It was big enough to provide superior service and yet – made us feel like we were the only Guests there. Killer Breakfasts – awesome catered Lunches – warm pools (and the pictures don’t do the views justice!)

Our wedding was so personal that even our Officiant teared-up! What a gorgeous place!

The Hacienda at Warm Sands will always have a special place in our hearts.

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111
www.thehacienda.com

“Amazing” Week is the norm at Hacienda

Tuesday, December 30th, 2014

The Hacienda is a spectacular place for luxurious style, relaxation, fun as well as privacy with the beautiful courtyards and Deluxe Suites. Their staff is always attentive, knowledgeable and creates such a welcoming environment throughout the visits we have made through the years. Service is readily available without ever becoming intrusive and the complimentary catered lunch is another excellent amenity to keep the days so tranquil around the resort. History has proven to us this is the “Best Resort” in Palm Springs without question.

They truly achieve their mission of becoming a “Home Away From Home”

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111
www.thehacienda.com

Sheer Perfection

Wednesday, December 17th, 2014

holiday-decorations[1]
The tops. Beautiful, clean, 2 lovely pools, comfy lounge chairs, tranquil, peaceful, serene, mellow and soothing atmosphere. Truly exceptional service – they think of EVERYTHING. What more to say? I wouldn’t stay anywhere else.

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111
www.thehacienda.com

Tops marks to the managers and staff of the Hacienda Guest House.

Friday, December 5th, 2014

2014-note-the-rain-clouds
It was obvious from start to finish, the staff and management took great pride in their ‘high end’ product, being the ‘Hacienda at Warm Sands’ gay resort. If I had to describe this resort, I would say, Luxury appointed apartments and amenities, along with pride of service, second to none. As soon as you arrive you are welcomed as if you were family. The guest apartments are spacious and fully equipped. There are two large pools, spa’s and an undercover lounge area where you can socialize, or just chill out and read the many magazines and daily news papers on hand. A continental breakfast and light lunch is provided complimentary. I have never known any other hotel or resort to offer such service, unless you paid a premium price for your stay. Free Wi Fi is also supplied and which was surprisingly fast. Even though it rained for our three night stay, we thoroughly enjoyed our stay at this amazing five star gay men’s resort. Top marks to you all at Hacienda.

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111
www.thehacienda.com