Archive for the ‘Guest Comments’ Category

Best Gay Resort Anywhere!

Saturday, July 23rd, 2016

My husband and I have stayed at the Hacienda once before and we were happy to return. This resort is the cleanest, prettiest, most nicely decorated, and best service of any gay hotel that we’ve ever stayed in. Their attention to detail is far superior than any other gay resort in the Palm Springs area. We look forward to returning to the Hacienda again sometime soon!…. (the bed, sheets, pillows were all excellent).

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

Surpassed Expectations!

Wednesday, July 20th, 2016

We were surprised other specialty resorts had surpassed Hacienda as #1 (on Trip Advisor) but we decided to take a chance. Don’t be mislead, this is a top choice.
Great staff+ Great rooms, love the cleanliness and luxuries like L’occitane shampoos, creams
Great patio, quite sophisticated. Nice to have a ‘free’ lunch- you can have them store in the room fridge until you finish your hike
perfect for couples . A swim at midnight with a view of the moon and stars.

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

We don’t want to stay anywhere else!

Wednesday, July 20th, 2016

We visit Palm Springs at least 3-4 times each year, and we always stay at the Hacienda. What keeps us coming back?

– Great staff: Steve, Robbie, Paul, and Daniel are attentive, helpful, and make you feel welcome and special. It’s clear they pay attention to their guests and keep track of lots of little details to make your stay better. For example, on a previous trip we had forgotten the HDMI cable for our Roku player; three days before our most recent visit we received an email reminding us to bring the cable — and letting us know that they had a spare waiting in case we forgot again.

– Beautiful grounds: The Hacienda recently re-landscaped to put in more drought-friendly plants. While the grounds were great before, they’re amazing now. Very desert chic. Plus, there are lots of plants that draw hummingbirds in the mornings and evenings.

– Friendly guests: Every time we visit we meet other nice couples, many of whom we’ve kept in touch with. It’s not uncommon for guests to go out for drinks or dinner after meeting by the pool.

– No stress: Since the Hacienda includes a great breakfast and lunch each day, you can spend all day lounging by one of the pools and enjoying the view of the mountains. No need to leave the property until dinner time if you don’t want to.

We can’t imagine staying anywhere else. And we’ve already got our next stay booked!

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

Amazing to Begin With, Better with Each Visit

Wednesday, July 20th, 2016

I just completed what was probably my fifteenth-plus stay at The Hacienda. I began vacationing there even before the current owners, Jim and Maurice, were its proprietors. Over the course of the years, they have taken an already beautiful concept and introduced ongoing enhancements and improvements to make The Hacienda a first-rate luxury experience. Every surface is immaculate, the management and staff are lovely, and they deliver a level of service and professionalism that is rare in today’s world. I truly felt The Hacienda had reached perfection long ago. But, on this visit, I found a newly designed swimming pool and grounds, and the addition of an outside fireplace. Many aspects of my suite had been upgraded or refreshed since my last stay. But most of all, I noticed an even greater level of personalization–every note or card left in my room was personalized, and even my lunch order menus had been personalized with my name. I’m sure it’s difficult to think of new ways to make guests feel special, but The Hacienda continues to do just that. I used to travel to Palm Springs and stay at The Hacienda. Now I travel to vacation at The Hacienda, which happens to be in Palm Springs.

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

Best Resort in Palm Springs

Friday, July 1st, 2016

I spent the weekend at the Hacienda.

All I can recall is lying on a pool raft and staring up into the sky – so totally relaxed.

Jim and Maurice have created a perfect spot for anyone looking for a beautifully decorated, quiet, gay-friendly retreat.

The staff is friendly and attentive without being overbearing. The Hacienda is the only place where I will stay when I come to the desert.

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

The Best Weekend!

Friday, July 1st, 2016

This place is amazing! The room was very clean and the staff extremely helpful. We really love this place and can’t wait to go back. We feel very welcome and at home when we stay at the Hacienda, especially all the little touches. The breakfast was really nice and we also had lunch poolside.

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

Best Vacation EVER!!!

Saturday, May 28th, 2016

We just got back from one of the most amazing vacation we have ever had. The reason our vacation was so amazing is because of The Hacienda. When we visit Palm Springs we ALWAYS stay at The Hacienda. We have been staying their for 8 years. First, the grounds are top notch. They are serene and excellently maintained. Second, the staff goes above and beyond. Steve, Paul, Luis and David are simply the best. They are always professional and friendly and helpful. Third, the rooms are just amazing. Wonderfully appointed and very cozy. The poolside lunches are delicious and you feel like you have been transported to paradise. If you are planning a trip to Palm Springs, The Hacienda is the only place to stay. I promise, you won’t be disappointed.

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

A perfect honeymoon oasis taste of Paradise.

Thursday, May 26th, 2016

Here We grew as a couple sharing our visions of Paradise. As we advanced in discovery of each other we kept challenging each other: How, What Where will we find/ build our own re-creation of Paradise. The Hacienda provided the perfect Oasis for this vision-quest planning. Making our dreams of a life together real and worth striving for all started with our days here. This place is truly a foretaste of Heaven. The staff are indefatigably gracious and warm. The breakfast were always hearty and delicious. The Hacienda offered us the perfect balance of excitement and repose. We will be returning every year for our anniversary now. We could never tire of this slice of Heaven. Thanks to all who made our stay Perfect. Ken & Ed

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

Comfortable, convenient and convivial.

Friday, May 6th, 2016

This was our first stay at this resort but I suspect it will not be the last. In fact they are renowned for their repeat business. The places just oozes comfort and is perfect for relaxation (the Palm Springs desert climate also plays a part). The staff were superb, unobtrusive but there when you needed them. They are all very knowledgeable about local restaurants and attractions and will assist with bookings. The resort is located within about a 15 minute walk of the town center and is also close to Palm Springs Airport. All in all comfortable, convenient and convivial.

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

Our Sweet Spot

Friday, May 6th, 2016

This was our eighteenth stay since 2001 and after all these years and visits, we never get tired of this place, and when we are forced to leave we are already thinking about when we can get back.

There are a few things that make this place special. First: The setting is beautiful with attractive grounds and stunning views of the mountain. The owners recently enhanced the landscaping and added outdoor lighting, and a gas fireplace next to the hot tub. So now even at night you will want to be outside enjoying the lovely ambiance that has been created. Even though the hotel only has ten rooms, there are two pools with different settings so you have options each day.

Second: When you do need to be inside, your spacious and comfortable suite will meet all your needs. Most have more than enough space, and many include extra amenities such as: a fireplace, kitchen, dining area, private patio, two televisions, and a nice bathroom. We always feel like we are in our own little private getaway home and not at a hotel.

Third: The staff is outstanding and gives you just the right amount of attention. Many of them have been with the hotel for a long period of time which says a lot about how well this property is run. They enjoy working at the hotel and take pride in what they have created and are always making sure everyone has what they need and that the property always looks great.

Fourth: You almost never have to leave. A nice light breakfast is available each morning and a broad selection of hearty choices provided for lunch. Both included in your room rate. You can dine in your room or alfresco around one of the pools. So if you just want to relax and barely leave paradise, you are set.

Fifth: Even if the hotel is full, there is still enough space for everyone to have their little quiet spot. In general the guests tend to be mid-thirties and older, and most are interested in enjoying their well-deserved down time.

The Hacienda is the only place in world that we visit just to be at the hotel. The environment that exists here is just so perfect for us that overall we spend the vast majority of our time just sitting around and taking it all in. You may feel the same way too. Many of the guests we encounter have stayed multiple times. We all know a good thing when we find it.

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com