Archive for the ‘Guest Comments’ Category

Splurge for Optimal Relaxation, Comfort, and Convenience

Wednesday, December 2nd, 2015

The very best resort we have stayed at in PS. We were looking for a getaway to enjoy a quiet week of pure relaxation and definitely found it here. Our grand deluxe suite (#7) was spacious and meticulously maintained by the housekeeping staff – and just a few short steps from the pool. Very rarely have I found a bed away from home to be so comfortable, with high quality linens and a Pillow Menu! Bathrooms were nicely appointed with quality towels and toiletries. The grounds and pools were always spotless. Every morning we enjoyed coffee and continental breakfast while watching the hummingbirds, but it was the lunch delivered either to our suite or poolside that was exceptional – fresh, tasty, and so convenient! It made it so much easier for us to just stop, relax and enjoy the sun and pool, rather than run around town. We appreciated many ‘above and beyond’ features, including the 2 mini-refrigerators, the double shower, the comfortable padded lounge chairs, use of the laundry facilities, the cookies that followed lunch, etc.

The entire staff was highly professional, friendly, helpful, and accommodating. Our fellow guests were all very friendly and considerate, too. We will definitely return to The Hacienda for our next trip to PS.

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

Top Notch Gay Resort

Wednesday, December 2nd, 2015

My husband and I reached out to a Palm Springs friend and asked where to stay for our fall vacation (we are from Atlanta). There was no pause – he recommended the Hacienda. And we now understand why.

We were impressed with the size of the suite and all of the wonderful amenities. The suites are more than spacious, and sparkling clean is an understatement. The staff is warm and friendly, and always asked if we needed anything.

The pool lounge chairs are continuously set for relaxing, with perfect mood music for different times of the day. It is a perfect setting to either meet others or be to yourselves.

The resort is located close to the airport, downtown and grocery shopping.

We plan to come back soon and will definitely return to The Hacienda when we do.

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

Another Wonderful Stay!

Wednesday, October 21st, 2015

This is our 7th visit since 2004 and continue to be true fans of the facilities, pools, grounds and wonderful attentive service we consistently experience. The entire staff is dedicated to making our stays enjoyable and trouble free. Helpful for restaurant bookings or other tours or excursions, making recommendations… Appreciated the improved quality of the lunch menu. A staple at the resort, the Saturday cocktails, just to make us feel even more welcomed. Kudos to the team. Already booked our stay for next year.

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

A Sanctuary in the Desert

Thursday, October 1st, 2015

The Hacienda at Warm Sands is a slice of paradise within a desert paradise… Peaceful, comfortable, impeccable accommodations accompanied by delightful, genuinely friendly, caring staff who are there when you need them and always discreet. We always feel at home at The Hacienda.

Thank you for everything Maurice, Jim and the entire Hacienda gang!

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

Great property with Fantstic service…

Thursday, October 1st, 2015

Simply put, what you need to know:

PROS
– Great location near DT Palm Springs; free parking available
– Friendly, accommodating staff; great service
– Well-appointed rooms; comfortable.
– Great pillows
– Great L’Occitane amenities
– Two pool areas, each with umbrellas and comfortable lounge chairs
– Fantastic continental breakfast
– FANTASTIC lunch

CONS
– Having to leave

We would without hesitation recommend this resort, and look forward to planning a return trip!

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

I’d love to find a fault…

Thursday, October 1st, 2015

but I can’t! This place never fails to live up to all the glowing and well deserved reviews it receives. It really is above and beyond any place I’ve stayed in Palm Springs, or anywhere for that matter, and I’ve been around. Lol. If you can afford it, stay in the grand deluxe suites, they are fantastic. Every amenity has been thought of.

This was 3rd visit to The Hacienda, and I hope I’ll be back asap. The staff are wonderful, always asking if you need anything. The lunch delivered either poolside or to your room for free is a fantastic touch.

I was invited for margarita’s with the owners and other guest one evening. It was a great way to meet the other guests. The owners clearly put much effort into this place, and it shows. I could honestly live in apartment 6 for the rest of my days!

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

Stunning Property with a Focus on Service

Saturday, September 5th, 2015

My partner and I absolutely loved our week at The Hacienda at Warm Sands! The spotless grounds, sparkling pools, fabulous, comfortable room and the staff made our birthday, and engagement, week one to truly remember. The owners of The Hacienda, Jim and Maurice, have taken great care to hire to most helpful, most friendly and most charming staff in the Warm Sands area. From first greeting to last farewells, each was polite, knowledgeable and sensitive to our needs during our stay. The Hacienda at Warm Sands sets standards which their neighboring hotels could take a cue from: pay attention to the guest and the guest keeps coming back. I know that my soon-to-be-husband and I will be, and honestly we can’t wait!

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

Our 25th Anniversary and Honeymoon made memorable by The Hacienda at Warm Sands!

Saturday, September 5th, 2015

Upon arriving we felt welcomed by the friendly staff. Our room was ready early and every detail surpassed all our expectations! The location was walking distance to many local hot spots and restaurants. The meals provided were delicious. The staff took great pride in providing the best service we have experienced. The grounds are kept looking spectacular even during harsh conditions. Our only regret is our stay was too short.
Thank your for making our first and hopefully not our last trip to Palm Springs most memorable!

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

The third time was like coming home!

Tuesday, August 25th, 2015

Good things come in threes and so it is with our most recent stay at the Hacienda. This was the third summer we have been there and it just keeps getting better and better since we know the people who work there and they know us. Again, Steve did an outstanding job at setting up the reservation, even letting us know that the included lunch would be available to order prior to our arrival, which was ready for us when we checked in on Saturday. Steve greeted us like old friends and had our room ready in the back part of the resort. We love the atmosphere at this pool since the landscaping is very soothing when you are laying in the pool. Paul and Robbie as always were a great help throughout our stay. Again, since we were repeat guests, we had pillows with our names embroidered on them on the bed when we checked in. The owners, Jim and Maurice, hosted a cocktail reception on Saturday and we got to catch up with a couple we had met on our stay 2 years ago, so it was really like being with good friends. We all felt that it was one of the most relaxing vacations we had been on for a long time and were grateful to Steve that he gave us late checkout on the day of our departure back to LA. We won’t stay anywhere else in Palm Springs!! Joe, Jim, and Dominic

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

Another Fantastic Stay

Thursday, August 6th, 2015

Another fantastic stay at the Hacienda. Nothing is ever too much trouble. All the staff are amazing. The service was spot on. The included continental breakfast and lunch is excellent. No hesitations in recommending the Hacienda or staying here again.

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111
www.thehacienda.com