Archive for the ‘Guest Comments’ Category

A Home Away From Home

Tuesday, March 25th, 2014

I was first introduced to The Hacienda while with my partner back in 2003. Since then we have made The Hacienda our only real end destination every year when it comes to our only extended vacation time. The first two times we stayed only about 3 days and came home depressed because we didn’t spend enough time there. Now we spend 7-8 days and that still isn’t enough at times. We both have demanding professional careers and leaving home (Boise, Idaho) for The Hacienda is the start of the relaxation therapy we need. The resort is surrounded by 8 foot high dense Ficus hedges and once you enter through the lush vine-covered entry gate, time seems to stand still. Jim Moje and Maurice Minno, Proprietors, and Steve Siehl’s incredible staff (Tom, Paul, Robbie, Danny, Ken and Luis pay attention to every detail for guest comforts. For us they have become our extended family. We again are looking forward to our 14th stay in October . The Hacienda continues to be our home away from home where time has no relevance, until it is time to leave.

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111 
http://www.thehacienda.com/.

Best of Palm Springs

Tuesday, March 18th, 2014

Rather remarkable what these guys have created here. Attention to every detail, beautiful and incredibly peaceful. So many nice touches it’s hard to list them all. And I’m sure there are some subtle ones that I didn’t even notice. I have stayed in several gay-oriented hotels in Palm Springs, and I can’t imagine staying anywhere but here.

I took what I believe is the smallest room, and it was plenty big. Probably as big as the suites at the Wynn or the Venetian in Vegas. The bathroom was fully updated and with high end fixtures.

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111 

http://www.thehacienda.com/.

Second time and we’ll always come back!!

Friday, March 14th, 2014

Well this is the second time we stayed at The Hacienda. We went for the Int’l Bear Convergent but instead of staying at the Radisson we decide to stay at The Hacienda. To our surprise we found decorator pillows with our names printed on them on our bed, that was such a beautiful personal touch. After 6 hours of flying and 4 hours of drive because of traffic all we wanted was to jump on that bed. Steve and Robby are amazing but so are the rest of the workers they treat you with respect and the same time making you feel like a family. the owners Jim and Maurice are super nice too. The hacienda is classy and always a pleasurable experience.

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111 
http://www.thehacienda.com/.

The Hacienda is truly our home from home.

Friday, March 14th, 2014

We have been coming to the Hacienda for the past ten years. Our first visit really impressed us, from the welcome to the standard set by Jim & Maurice.
We have now stayed there several times and each time we have noticed added improvements. It’s hard to believe how they could improve on what has always been impeccable service. This year we were very impressed and touched when we walked into our bedroom to see our names sewn onto pillows on the bed.
Lovely touch!
The bathroom was full of everything you could ever want for your stay.
Nothing is too much trouble for Steve and his staff, printing off routes to the many fine restaurants in the area.
The breakfast and lunches provided are delicious with plenty of choice.
I cannot recommend The Hacienda highly enough.
Looking forward to our next stay already!

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111 
http://www.thehacienda.com/.

Our 10th Anniversary was spent in Paradise!

Thursday, March 6th, 2014

Amazing staff. Beautiful outdoor sitting areas. Comfortable and spacious rooms. Delicious lunches. European breakfast. This was our first time here and we did not want this vacation to end. Calm, quiet and relaxing atmosphere. Every detail was graciously accommodated. Thank you to the Hacienda staff for making our 10th anniversary the absolute best!

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111 
http://www.thehacienda.com/.

Perfection in Paradise

Saturday, February 15th, 2014

Once again, our stay at The Hacienda was flawless. This was our 6th year and we wouldn’t think of staying anywhere else. This year, we got engaged! Steve and Robbie helped me arrange to make it a surprise and it went off without a hitch. The service is personal and amazing. The place is clean, quiet, and up to date. A perfect place to relax and be pampered.

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111 
http://www.thehacienda.com/.

A Romantic Getaway

Tuesday, January 28th, 2014

My partner and I recently stayed at the Hacienda for the first time and we definitely plan on returning. Everything was perfect. The staff was amazing – friendly and attentive. The accommodations were incredible – from our spacious suite with a private patio to the pools and hot tub. And the food was great – a breakfast spread that we could take back to the room and lunch served pool side. We really enjoyed the other guests, the staff and the owners. It is a very special and romantic place.

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111 
http://www.thehacienda.com/.

Outstanding Property & Service

Tuesday, January 28th, 2014

This was our first stay at the Hacienda, and we’ve already booked our next visit.

We were in a Deluxe Suite, and the room was beautiful and huge, with a separate living room and kitchenette with a small dining table. The furnishings are tasteful–sort of a Palm Springs/tropical mix.

The grounds are immaculately maintained, with lots of seating around the two spotless pools. Even though we were visiting on Pride Weekend and there were tons of activities throughout the city, it seemed most guests wanted to stay at the Hacienda!

Even with the amazing amenities, it’s really the staff that makes the Hacienda shine. They have a very high staff-to-guest ratio, and it shows. The staff is attentive, without hovering. Lunch is included in the room rate, and one day we went to explore the city and got back a little after lunch; the staff had wrapped up our food and placed it into our refrigerator for us. If you are at the Hacienda at lunchtime, the staff will set up your lunch in your room or out by the pool.

Our fellow guests were great guys. While I’m sure the crowd varies, most were in couples and were in their 40′s to 60′s. Probably 50-60% took advantage of the clothing-optional aspect of the resort.

You won’t regret staying at this top-notch resort!

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111 
http://www.thehacienda.com/.

Perfect

Thursday, December 5th, 2013

Been to Palm Springs many times. Started off staying at various resorts in the Warm Sands area. After a while, I got a bit fed up with the standard, safety and customer service issues with one or two of the resorts. Since then I have stayed at The Hyatt (downtown). After reading the amazing reviews about The Hacienda, I decided to give Warm Sands another go. I wasn’t disappointed! I was lucky enough to be up-graded to the Grand Deluxe Suite (thank you guys). They even allowed me to have a very early check-in. Some hotels/guest houses will refuse you an early check in, even if the room is available.

Steve, the General Manager was at the desk when I arrive and was very friendly, as were all of the staff. My suite was gorgeous. Spotlessly clean, and tastefully furnished. Every amenity I could think of, was there. A great touch is the lunch provided, either at poolside or left in your room, if you’re out. This was very handy for me, as I’m not really a big eater during the day. So I had my choice of very nice food, waiting for me in my refrigerator when I got back to my room, after a day out.

A big plus, was that the place feels very secure. Some other nearby resorts had a problem with people jumping the walls at night for cruising purposes, which I found creepy, and unsafe. No such problem here. This is not a party/cruise resort. There are other places nearby for that, and you can buy day-passes for them. This is a place to relax and hang out with friends ect…

This property is a big step up from the other local resorts. Yes you pay a little more, but as in life, you get what you pay for, and in my opinion, the Hacienda provides great value.

I now have a somewhere I can book with confidence in Palm Springs. Very happy man!!

One of the staff asked me if I could thing of anything to improve the resort etc… I honestly couldn’t think of anything at all.

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111 
http://www.thehacienda.com/.

A Home Away From Home

Saturday, November 30th, 2013

The Hacienda is by far the best boutique style accomdation that we have had the fortune to stay at. This was our second stay and if was as if nothing had changed. Aside from being in a great location, close to down town, the facilities, cleanliness and possibly their greatest asset, their staff are exceptional. We have stayed in many fine hotels in our travels and the Hacienda is certainly up there what they have to offer. We will be back.

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111 
http://www.thehacienda.com/.