Archive for the ‘Guest Comments’ Category

A fantastic week in Palm Springs

Saturday, February 20th, 2016

This wasn’t our first stay at the Hacienda, but it was the usual relaxing vacation it has been every time. Great suites, beautiful pools, delicious lunches and breakfasts, and it’s always great to see the same helpful staff on every visit. We have stayed at other similar resorts on Warm Sands, but none are as well maintained with as nice amenities as the Hacienda. We pay a little more to stay here, and it is worth it.

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111

www.thehacienda.com

A great escape from the Midwestern snow in February!

Friday, February 19th, 2016

The Hacienda at Warm Springs was the perfect escape for me and my husband. We spent 6 glorious nights here and booked our return trip for November even before we left. The accommodations and location were above our expectations. The staff were available and attended to our requests. We highly recommend The Hacienda at Warm Springs!

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111

www.thehacienda.com

Our new Palm Springs retreat, for good reason!

Wednesday, February 17th, 2016

This was our first stay at Hacienda.
We plan to make it our Palm Springs retreat, for good reason!

The Hacienda is well located, cozy – yet spacious, discreet, well landscaped and not “prissy”.

Our suite was well-appointed, spacious, classy and not pretentious.
We especially enjoyed
– the excellent gas fireplace (our stay was early FEB)
– the roominess and comfortable feel of the great room
– the awesome bed and pillows (choose from their pillow menu – cool, right?)
– the excellent bathroom, with double sinks, multiple showerheads, and sundries provided
– the secluded back patio

The staff are friendly, efficient, thoughtful and very helpful… top marks on all hospitality standards.

All of the key features of the common facilities – the heated pools, chaise lounges, hot tub, Guest parking – were exemplary.

We are extremely impressed with the quality of the included meals – the continental breakfast and outstanding lunches (personally delivered each day — again, cool, right?).

The VPO’s – very proud Owner’s – hosted a wine social for all Guests (the place was full), where we met our neighbors and learned of the history of the facility, and some references shared by other Guests and our hosts of dining and entertainment options in town.

In short, this property is well run, stands above the crowd, and feels serene, comfortable and relaxing. We’ve good reason to call this our new Palm Springs home base.

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111

www.thehacienda.com

Always look forward to returning!

Saturday, February 13th, 2016

An amazing staff. Clean, comfortable rooms and amenities. Quite simply, they focus on their guests and everyone is welcoming, professional, helpful and friendly. They never disappoint.Great location. Already looking forward to my next visit. Breakfast and lunch, just right.

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

Never, ever, ever disappoints.

Saturday, February 13th, 2016

We just returned from another amazing stay at the Hacienda. Running a hotel is an art, and these guys have mastered it. Also, this year we enjoyed the new fireplace at the hot tub and the newly redone pool.

Complimentary breakfast and lunch, amazingly friendly staff and the most comfy rooms. Certainly way above any competition.

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

Exceeded Expectations

Saturday, February 13th, 2016

I have stayed in similar properties before – in Provincetown, in Ft Lauderdale, and in PSP on earlier visits. My first stay at the Hacienda confirmed what many others have said – it’s by far the best of any of them, and really exceeded my expectations.

The staff you interact with daily are all top-notch. Steve, Robbie, Luis, Paul – they all take pride in what they do and they do it very well. Just a pleasure to deal with! The food is very good – breakfast is buffet style with high-quality goods (not the pre-packaged muffins common in most places). A proper lunch is also included, and you can choose your entre from a personalized daily list. I had the salmon salad twice and it was in the “superior” category. Staff bring a tray to your room, or you can eat poolside at an umbrella table. There are two swimming pools, a hot tub by the front pool, and an outdoor fireplace for socializing. Monday night Jim & Maurice (owners) hosted a wine & nibbles reception for all the guests. They know a lot about Palm Springs and were very helpful with suggestions on what was worthwhile and what wasn’t.

The grounds are beautiful, the staff is super, the amenities are really nice, the guests (mostly couples) and the guest experience in general were nicer than what I expected. There is a quiet, refined atmosphere at Hacienda – if you want more of a “bathhouse” environment then stay somewhere else. These folks do an impressive job and run a top-notch facility.

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

Absolute Perfection… Total Relaxation!

Saturday, February 6th, 2016

Our second visit to this corner of heaven! Firstly, Palm Springs is gorgeous, but The Hacienda transcends calm, comfort, friendliness and everything one needs for a perfect holiday. We were fortunate to have 9 nights staying in Suite 1. The living space is generous with kitchen, dining area (we ate outside and out…!) a great lounge and a bed to sleep to heaven on. Nice touches like the Mike and Sean embroidered bed cushions.

The team looking after you are discrete but attentive. We have to mention the lovely Robbie, who’s a total charmer! Love your Coyote fur… Steve, who is a sparkler, Paul whose lunches (and these are included) are totally ‘yum’ and Luis, who makes sure that your room is always top notch. Thank you gents.

The Hacienda is one of less than five places all over the world, that we have had fortune to stay at that is just the perfect balance. Beautiful pools and clean very well maintained gardens. Fab mountain views. Centrally located to walk to the bars and restaurants.

We always speak very well of The Hacienda and will continue to do so. Thanks Jim & Maurice and the gents who take much care!

Can we come back….?

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

Great Place!

Wednesday, January 20th, 2016

Decided to go to Palm Springs over Christmas. I stayed at the Hacienda at Warm Sands. I have stayed in many gay B & B’s but this is the best by far. I have never felt so welcomed than during my stay. The staff was excellent through and through. Beautiful facility with everything thought of so all you have to do is relax and enjoy yourself. I will definitely return to Palm Springs and will make sure of staying at the Hacienda at Warm Sands.

Thanks to the whole staff for making my fist time in Palm Springs a wonderful experience!

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

Much improved over last visit.

Saturday, December 26th, 2015

I had a weekend to burn while working in LA last week, so I decided try The Hacienda once more for a relaxing weekend in Palm Springs. My last review was positive, but not without some fault. This time I booked the largest suite I could and ended up with Room 7 in the back of the property. This was much better than last time and the room was incredible. The service was wonderful and gracious, this time I got to meet the owners at the hosted wine reception, and I was absolutely relaxed and pampered the entire weekend. There wasn’t anything that wasn’t taken care of — and it was peaceful and quiet the entire time. I left early on a Monday morning (around 4am) and that evening, my breakfast for the next day was placed inside my refrigerator in the kitchen. A thoughtful touch. Also, while I was warned about an impending re-landscape of the property (beginning the morning of my departure), I didn’t frankly notice anything in need of repair. A flawless stay which was worth what I paid for.

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

Superb resort with meticulous attention to quality!

Wednesday, December 2nd, 2015

Conveniently located near the best shopping and restaurants in Palm Springs. Beautifully landscaped, secluded grounds with great views of the San Jacinto Mountains. This intimate boutique resort has 10 suites each of which faces one of two beautiful swimming pools. The suites are spacious, well furnished and very comfortable. The staff are truly gracious hosts, thoughtful, responsive and always eager to assist. The continental breakfast is wonderful, but eclipsed by the magnificent luncheons served poolside or in your suite.

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com