Archive for August, 2013

Freaking Amazing!

Thursday, August 29th, 2013

This was our first time stayng here and we were taking back by the courtesy and the attention Tom and the staff there gave us. The place was beautiful and clean. The continental breakfast and the specialty lunch menu was great. The premises was kept clean and the pools heated. The staff was attentive and well informed. If you are looking for a Gay Resort thats peaceful and attenive then this is the place for you. We cant wait to go back. I give it 10 Stars.*********.

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111 
http://www.thehacienda.com/.

It’s True….

Thursday, August 29th, 2013

All of the effusive comments from past reviewers are true! The Hacienda is fantastic! We have visited three times to celebrate our anniversary and each time it gets better. The rooms, the service, the atmosphere and the clientele are all splendid! We have stayed in the Grand Deluxe Suite room 7 and 9 – back side of the property. The room itself is spacious, comfortable and clean. Each room had a patio in back however the poolside is where we spent most of our time. The pools and grounds are very relaxing. The continental breakfast has a great assortment of fresh items to start your day. The catered lunch is delicious and there are many options to select from. The only thing missing is more time to stay. We plan to be back again.

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111 
http://www.thehacienda.com/.

A Rare Find

Thursday, August 29th, 2013

I arrived at the Hacienda for an eight night stay on the 8th of August. Jim checked me in and directed me to the room. Now, I have stayed in many resorts in Palm Springs and was blown away by the elegance of the place. The suites were equipped with L’Occitane bath products. The shower had multiple heads, and the bed was incredibly comfortable. I appreciated that the house-keeping staff always replaced the pool towels daily and bottles of water were replenished. One of my favorite things was the Keurig coffee maker with individual coffee pods. I enjoyed getting very early to have my coffee in the jacuzzi to watch the sun illuminate the San Jacinto mountains; and a cup of coffee that I could actually drink from a hotel room was immensely satisfying.

The resort was immaculate and one thing I noticed was how often the pool maintenance guy came by to service/test the water of the jacuzzi and pools. Three or four times during my stay. Impressive. The thing I will remember most about the Hacienda will be the staff. Everyone knew me and addressed me by my first name. All the employees were extremely professional, courteous and helpful. The owners, Jim and Maurice took time to get to know each guest and were genuinely concerned about how they could do better. Do better! After staying here, anyone will be challenged to find an act like this. When I return to Palm Springs my first and only stop will be the Hacienda. Bravo guys!!

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111 
http://www.thehacienda.com/.

First class in every way!

Saturday, August 17th, 2013

We stayed at the Hacienda for the first time in July 2012 and, by the end of August that year, we had already booked flights from Europe for July 2013 for an eagerly anticipated return vacation to Palm Springs and the Hacienda. Having stayed in a Deluxe suite before, we reserved the same room and arriving this year truly felt like coming home. We had planned to stay 7 nights, but the thought of leaving so soon was too depressing and we managed to persuade the airline, and Steve, to let us extend the trip for another two nights.

The Deluxe suits are just that – amazing. They have fully equipped kitchens which makes it a nice option to eat in sometimes – after stocking up with groceries from the nearby Ralph’s – assuming you can face supper after the breakfast and amazing lunch (all included in the price). Our suite had a private rear patio which was perfect for coffee in the morning and the bed even had personalized cushions with our names on them, really making us feel we were being welcomed back home.

The gardens and facilities at the Hacienda are amazing. The staff are totally professional and discrete but very friendly and willing to help with anything they can, from planning trips and recommending bars and restaurants, to helping figure out how to work the guest laundry facilities. A nice touch was the social evening of wine and nibbles for all guests on the Saturday night. It was a great way to get to chat to the owners and to meet the other residents and led to some really fun nights out in downtown Palm Springs with some of the other guests.

As I’m writing this, I’m checking out flight options for next April and hope to have something booked soon for a return trip. Can’t recommend this place enough!

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111 
http://www.thehacienda.com/.

An Excellent Place to Stay

Saturday, August 17th, 2013

The Hacienda at Warm Sands was by far the best place I have stayed in Palm Springs. I stayed in Deluxe Suite 1. The suite was large, comfortable, and very clean. The shower was great. It had dual shower heads and square shower jets mounted in the wall.

The staff was friendly, welcoming, and accomodating. Each morning the continental breakfast was served in the breezeway and in the afternoon, you had the option of having your catered lunch served poolside or in your room. The catered lunch was a nice touch in that you did not need to leave during the day to get lunch and could just lounge by one of the two pools all day. The staff was also accomodating in that they were more than happy to recommend restaurants, makes reservations, schedule massages, etc.

One of the great features at The Hacienda was the Personal Shopping service. The Personal Shopping service is a pre-arrival service where you submit a list of food, beverages(non-alcohol and alcohol), personal items like sunscreen in advance of your visit. For $35 plus the cost of the items purchased, the items will be stocked in your room upon your arrival. I utilized this service and wonder why more places do not offer this. Everything I wanted was in my room when I checked in. I did not need to go to the store upon arrival and never made a trip after my arrival. WONDERFUL Service.

When booking my next trip to Palm Springs, I will be sure to stay ath The Hacienda at Warm Sands.

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111 
http://www.thehacienda.com/.

Finally made the switch!

Saturday, August 10th, 2013

My partner & I have been coming to Palm Springs for the past 6 years and always stayed at the Warm Sands Villas or El Mirasol but the management changed at Warm Sands and the environment there suffered. As far as the El Mirasol, it’s nice and quiet but it’s very basic, and one side of the complex is a tad seedy. BUT, once we stayed at the Hacienda, we were just regretting the past stays elsewhere! The size of the rooms is significantly larger, the quality of the bedding superb and CLEAN, and the toiletries from L’Occitane (our fave) were just a pleasant decadent surprise. PLUS, the morning continental breakfast is quite nice with a variety of choices from healthy to decadent. AND THEY SERVE YOU LUNCH! The sandwiches were huge and fresh! The furniture around the pool was in fantastic shape with customized towels to cover each chair.We felt like we’d wasted the past six years staying in ghetto hotels there in the Warm Sands area. AND, we will never go anywhere else but the Hacienda the next time we go to Palm Springs! PS the little welcome basket personalized to us was a nice touch too!

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111 
http://www.thehacienda.com/.

Relaxing Weekend

Saturday, August 10th, 2013

I needed a relaxing weekend away from work and The Hacienda was the perfect answer. The grounds are absolutely beautiful and extremely well maintained and manicured. The pools are sparkling and water is perfect temperature. My room was perfectly appointed and bed and pillows were so comfortable. The staff is friendly and there for every need. This is truly a luxury resort that bends over backwards to ensure guests comfort and needs are exceeded. The lunch choices are delicious and healthy. I can’t wait for my next trip to Palm Springs.

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111 
http://www.thehacienda.com/.

I’d give it 10 stars if it was an option.

Monday, August 5th, 2013

We just stayed here for the first time for a long weekend. We are already planning our next trip. This was the best PS experience we have ever had. Great staff and facilities. Truly a great value for the cost!

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111 
http://www.thehacienda.com/.