Thank you again for another delightful stay at The Hacienda. I think we had forgotten how magical the experience is for us, but it didn’t take us long to remember how much we have come to appreciate the total experience that is the heart and soul of a visit to your property. We couldn’t have enjoyed ourselves more. It is obvious that you are very focused on our complete experience and it was evident in every detail of our visit. I laughed to Henry that we are profiled like nowhere else, especially when I disclosed to Jim that we had swapped the sleeping sides of the bed for this visit and the customized pillows reflected the change the next morning!
We were very touched by the commemorative pillows, in fact that was the only picture we took this visit – but at least we took one picture on this trip! As well, we were moved by the anniversary champagne that you presented us in recognition of our marriage a year ago. We have always felt your subtle attention to creating a truly extraordinary visit and it was no more apparent than during our time last week. Henry and I surely look forward to our next visit.
Again, we cannot bestow enough praise on everyone, from Steve, Tom, Paul, Luis, Arturo, and our apologies if we’ve overlooked anyone, you are all simply wonderful. Utterly professional, solicitous, charming, and unobtrusive, what more can you want? We can’t wait to be back! Thanks for making the 16th anniversary of our partnership one that we will not forget anytime soon.
All best wishes-
J & H
For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111