Superb resort with meticulous attention to quality!

December 2nd, 2015

Conveniently located near the best shopping and restaurants in Palm Springs. Beautifully landscaped, secluded grounds with great views of the San Jacinto Mountains. This intimate boutique resort has 10 suites each of which faces one of two beautiful swimming pools. The suites are spacious, well furnished and very comfortable. The staff are truly gracious hosts, thoughtful, responsive and always eager to assist. The continental breakfast is wonderful, but eclipsed by the magnificent luncheons served poolside or in your suite.

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

Exclusive Resort

December 2nd, 2015

This is less of a resort and more of an exclusive retreat. It is a pleasant 15 minutes walk into town.

The rooms are more of a one bedroom apartment and luxurious. It has good furnishings including two oversized sofas. These were handy because it poured with rain, so we could still stretch out in the air conditioned room to watch TV. The wifi is blistering fast and ubiquitous throughout the property, so we could steam TV easily.

There is a real effort in the smallest of touches – many many thick linens, L’Occitaine toiletries, towels for the lounges that actually fit and go the whole length of the lounger. There are additional guest pool towels in the room. It is fastidiously clean – it is not a mere 15 minutes room clean – the polish and dusters are out. The kitchen is well stocked with pots and pans do we guess you could have a much longer stay here. It was a novel addition to have popcorn provided and a popcorn machine. When we checked in, they asked if we needed decaf (which we did) and some capsule for the coffee machine turned up immediately. We needed some milk – a cup would have sufficient – they gave a proper glass milk jug with a spout and lid. It was clearly well thought through.

There are not many rooms (10) and guests are polite but mostly couples and therefore just relaxed during the day. There are two small pools with full sun, a sun lounger for everyone and large umbrellas for shade. Towels are regularly collected and replaced.

Breakfast was small but sufficient – yoghurt, fruit, bagels, pastries and hot drinks. We decided that because lunch is included (sandwiches, wraps or salad) that we went light on the food. The lunches tasted great. We think the salads pipped it at the post – especially the Caesar salad.

Service was impeccable. Again, we will mention the small touches such as a printed dinner reservation together with a map of how to walk there. A daily sheet in the breakfast area about local events, weather etc. There are a lot of staff during the day. There is a no tipping policy and we liked this because we thought it meant everyone provided a great service (the gratuity is added to your overall bill). They even remembered it was our anniversary and gave us a bottle of wine and a card.

We know it’s a top-dollar price but you get a top-drawer hotel with top-ranked service. Other reviewers talk about returning time after time – we hope to do the same.

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

Pillows Anyone?

December 2nd, 2015

We arrived and one pillow on the bed had “Jim” on it. The next morning a second pillow had been stitched with my partner’s name “Uri” on it. .. What? That has never happened before (though Uri wanted to take the pillow with him when he left LOL). That and so many nice touches, breakfast fantastic, lunch to order as you wish.. all included. This is a great place!

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

Splurge for Optimal Relaxation, Comfort, and Convenience

December 2nd, 2015

The very best resort we have stayed at in PS. We were looking for a getaway to enjoy a quiet week of pure relaxation and definitely found it here. Our grand deluxe suite (#7) was spacious and meticulously maintained by the housekeeping staff – and just a few short steps from the pool. Very rarely have I found a bed away from home to be so comfortable, with high quality linens and a Pillow Menu! Bathrooms were nicely appointed with quality towels and toiletries. The grounds and pools were always spotless. Every morning we enjoyed coffee and continental breakfast while watching the hummingbirds, but it was the lunch delivered either to our suite or poolside that was exceptional – fresh, tasty, and so convenient! It made it so much easier for us to just stop, relax and enjoy the sun and pool, rather than run around town. We appreciated many ‘above and beyond’ features, including the 2 mini-refrigerators, the double shower, the comfortable padded lounge chairs, use of the laundry facilities, the cookies that followed lunch, etc.

The entire staff was highly professional, friendly, helpful, and accommodating. Our fellow guests were all very friendly and considerate, too. We will definitely return to The Hacienda for our next trip to PS.

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

Top Notch Gay Resort

December 2nd, 2015

My husband and I reached out to a Palm Springs friend and asked where to stay for our fall vacation (we are from Atlanta). There was no pause – he recommended the Hacienda. And we now understand why.

We were impressed with the size of the suite and all of the wonderful amenities. The suites are more than spacious, and sparkling clean is an understatement. The staff is warm and friendly, and always asked if we needed anything.

The pool lounge chairs are continuously set for relaxing, with perfect mood music for different times of the day. It is a perfect setting to either meet others or be to yourselves.

The resort is located close to the airport, downtown and grocery shopping.

We plan to come back soon and will definitely return to The Hacienda when we do.

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

Another Wonderful Stay!

October 21st, 2015

This is our 7th visit since 2004 and continue to be true fans of the facilities, pools, grounds and wonderful attentive service we consistently experience. The entire staff is dedicated to making our stays enjoyable and trouble free. Helpful for restaurant bookings or other tours or excursions, making recommendations… Appreciated the improved quality of the lunch menu. A staple at the resort, the Saturday cocktails, just to make us feel even more welcomed. Kudos to the team. Already booked our stay for next year.

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

A Sanctuary in the Desert

October 1st, 2015

The Hacienda at Warm Sands is a slice of paradise within a desert paradise… Peaceful, comfortable, impeccable accommodations accompanied by delightful, genuinely friendly, caring staff who are there when you need them and always discreet. We always feel at home at The Hacienda.

Thank you for everything Maurice, Jim and the entire Hacienda gang!

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

Great property with Fantstic service…

October 1st, 2015

Simply put, what you need to know:

PROS
– Great location near DT Palm Springs; free parking available
– Friendly, accommodating staff; great service
– Well-appointed rooms; comfortable.
– Great pillows
– Great L’Occitane amenities
– Two pool areas, each with umbrellas and comfortable lounge chairs
– Fantastic continental breakfast
– FANTASTIC lunch

CONS
– Having to leave

We would without hesitation recommend this resort, and look forward to planning a return trip!

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

I’d love to find a fault…

October 1st, 2015

but I can’t! This place never fails to live up to all the glowing and well deserved reviews it receives. It really is above and beyond any place I’ve stayed in Palm Springs, or anywhere for that matter, and I’ve been around. Lol. If you can afford it, stay in the grand deluxe suites, they are fantastic. Every amenity has been thought of.

This was 3rd visit to The Hacienda, and I hope I’ll be back asap. The staff are wonderful, always asking if you need anything. The lunch delivered either poolside or to your room for free is a fantastic touch.

I was invited for margarita’s with the owners and other guest one evening. It was a great way to meet the other guests. The owners clearly put much effort into this place, and it shows. I could honestly live in apartment 6 for the rest of my days!

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com

Stunning Property with a Focus on Service

September 5th, 2015

My partner and I absolutely loved our week at The Hacienda at Warm Sands! The spotless grounds, sparkling pools, fabulous, comfortable room and the staff made our birthday, and engagement, week one to truly remember. The owners of The Hacienda, Jim and Maurice, have taken great care to hire to most helpful, most friendly and most charming staff in the Warm Sands area. From first greeting to last farewells, each was polite, knowledgeable and sensitive to our needs during our stay. The Hacienda at Warm Sands sets standards which their neighboring hotels could take a cue from: pay attention to the guest and the guest keeps coming back. I know that my soon-to-be-husband and I will be, and honestly we can’t wait!

For more information, contact The Hacienda
From Within US:
1-760-327-8111
From Outside US:
01-760-327-8111
www.thehacienda.com