A Rare Find

August 29th, 2013

I arrived at the Hacienda for an eight night stay on the 8th of August. Jim checked me in and directed me to the room. Now, I have stayed in many resorts in Palm Springs and was blown away by the elegance of the place. The suites were equipped with L’Occitane bath products. The shower had multiple heads, and the bed was incredibly comfortable. I appreciated that the house-keeping staff always replaced the pool towels daily and bottles of water were replenished. One of my favorite things was the Keurig coffee maker with individual coffee pods. I enjoyed getting very early to have my coffee in the jacuzzi to watch the sun illuminate the San Jacinto mountains; and a cup of coffee that I could actually drink from a hotel room was immensely satisfying.

The resort was immaculate and one thing I noticed was how often the pool maintenance guy came by to service/test the water of the jacuzzi and pools. Three or four times during my stay. Impressive. The thing I will remember most about the Hacienda will be the staff. Everyone knew me and addressed me by my first name. All the employees were extremely professional, courteous and helpful. The owners, Jim and Maurice took time to get to know each guest and were genuinely concerned about how they could do better. Do better! After staying here, anyone will be challenged to find an act like this. When I return to Palm Springs my first and only stop will be the Hacienda. Bravo guys!!

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111 
http://www.thehacienda.com/.

First class in every way!

August 17th, 2013

We stayed at the Hacienda for the first time in July 2012 and, by the end of August that year, we had already booked flights from Europe for July 2013 for an eagerly anticipated return vacation to Palm Springs and the Hacienda. Having stayed in a Deluxe suite before, we reserved the same room and arriving this year truly felt like coming home. We had planned to stay 7 nights, but the thought of leaving so soon was too depressing and we managed to persuade the airline, and Steve, to let us extend the trip for another two nights.

The Deluxe suits are just that – amazing. They have fully equipped kitchens which makes it a nice option to eat in sometimes – after stocking up with groceries from the nearby Ralph’s – assuming you can face supper after the breakfast and amazing lunch (all included in the price). Our suite had a private rear patio which was perfect for coffee in the morning and the bed even had personalized cushions with our names on them, really making us feel we were being welcomed back home.

The gardens and facilities at the Hacienda are amazing. The staff are totally professional and discrete but very friendly and willing to help with anything they can, from planning trips and recommending bars and restaurants, to helping figure out how to work the guest laundry facilities. A nice touch was the social evening of wine and nibbles for all guests on the Saturday night. It was a great way to get to chat to the owners and to meet the other residents and led to some really fun nights out in downtown Palm Springs with some of the other guests.

As I’m writing this, I’m checking out flight options for next April and hope to have something booked soon for a return trip. Can’t recommend this place enough!

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111 
http://www.thehacienda.com/.

An Excellent Place to Stay

August 17th, 2013

The Hacienda at Warm Sands was by far the best place I have stayed in Palm Springs. I stayed in Deluxe Suite 1. The suite was large, comfortable, and very clean. The shower was great. It had dual shower heads and square shower jets mounted in the wall.

The staff was friendly, welcoming, and accomodating. Each morning the continental breakfast was served in the breezeway and in the afternoon, you had the option of having your catered lunch served poolside or in your room. The catered lunch was a nice touch in that you did not need to leave during the day to get lunch and could just lounge by one of the two pools all day. The staff was also accomodating in that they were more than happy to recommend restaurants, makes reservations, schedule massages, etc.

One of the great features at The Hacienda was the Personal Shopping service. The Personal Shopping service is a pre-arrival service where you submit a list of food, beverages(non-alcohol and alcohol), personal items like sunscreen in advance of your visit. For $35 plus the cost of the items purchased, the items will be stocked in your room upon your arrival. I utilized this service and wonder why more places do not offer this. Everything I wanted was in my room when I checked in. I did not need to go to the store upon arrival and never made a trip after my arrival. WONDERFUL Service.

When booking my next trip to Palm Springs, I will be sure to stay ath The Hacienda at Warm Sands.

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111 
http://www.thehacienda.com/.

Finally made the switch!

August 10th, 2013

My partner & I have been coming to Palm Springs for the past 6 years and always stayed at the Warm Sands Villas or El Mirasol but the management changed at Warm Sands and the environment there suffered. As far as the El Mirasol, it’s nice and quiet but it’s very basic, and one side of the complex is a tad seedy. BUT, once we stayed at the Hacienda, we were just regretting the past stays elsewhere! The size of the rooms is significantly larger, the quality of the bedding superb and CLEAN, and the toiletries from L’Occitane (our fave) were just a pleasant decadent surprise. PLUS, the morning continental breakfast is quite nice with a variety of choices from healthy to decadent. AND THEY SERVE YOU LUNCH! The sandwiches were huge and fresh! The furniture around the pool was in fantastic shape with customized towels to cover each chair.We felt like we’d wasted the past six years staying in ghetto hotels there in the Warm Sands area. AND, we will never go anywhere else but the Hacienda the next time we go to Palm Springs! PS the little welcome basket personalized to us was a nice touch too!

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111 
http://www.thehacienda.com/.

Relaxing Weekend

August 10th, 2013

I needed a relaxing weekend away from work and The Hacienda was the perfect answer. The grounds are absolutely beautiful and extremely well maintained and manicured. The pools are sparkling and water is perfect temperature. My room was perfectly appointed and bed and pillows were so comfortable. The staff is friendly and there for every need. This is truly a luxury resort that bends over backwards to ensure guests comfort and needs are exceeded. The lunch choices are delicious and healthy. I can’t wait for my next trip to Palm Springs.

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111 
http://www.thehacienda.com/.

I’d give it 10 stars if it was an option.

August 5th, 2013

We just stayed here for the first time for a long weekend. We are already planning our next trip. This was the best PS experience we have ever had. Great staff and facilities. Truly a great value for the cost!

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111 
http://www.thehacienda.com/.

Always Fabulous!

July 24th, 2013

This was something like my 20th visit to the Hacienda. The rooms are extremely large and comfortable, the property is beautifully maintained–both pools are sparklingly clean. The staff go out of their way to make sure that everything is perfect. The breakfasts and lunches that are provided have great variety and are ample. And the guests are all having such a wonderful time, that we always meet wonderful people. Jim and Maurice have created one of my favorite places on the planet!!

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111 

http://www.thehacienda.com/.

Amazing Getaway!

July 24th, 2013

The Hacienda is the perfect place to escape! Rooms are perfectly appointed and the staff is outstanding- it feels like home. Quiet, relaxing, and accommodating. The breakfast is great and the lunch menu offers many delicious/healthy choices.

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111 

http://www.thehacienda.com/.

Repeal of DOMA Triggers Two Questions — When? And Where?

July 14th, 2013

The NY Times headline article from June 27th, the day after the Supreme Court’s decision overturning the Defense of Marriage Act (DOMA), asked Gay couples across America one basic question: “For California Couples, Uncertainty on Gay Marriage Turns from ‘If?’ to ‘When?’. Since all of us can now legally marry in California, even if you do not now reside in California or in one of the 13 states or the District of Columbia in which it is now legal for gay couples to marry, the tide is in your favor to marry and to take this epic, once in your lifetime opportunity to marry.

From our view, only two questions result from the repeal of DOMA: #1. When?, and #2. Where?

For Where? – The Hacienda at Warm Sands. Why? …because it is recognized independently by the Press as ‘one of the most romantic gay resorts in the world’. And, our Trip Advisor reviews support our unconditional dedication to guests’ comfort, service and overall experience in gay accommodations. Your honeymoon at The Hacienda at Warm Sands will be a unique, over-the-top experience of relaxation, comfort, pampering and one which will foster memorializing your lifetime commitments to each other.

We are at your service and welcome the opportunity to assemble just the right mix of your personalized, ‘just for you’ honeymoon package. We are at your service via phone or e-mail and look forward to your inquiry about your honeymoon at The Hacienda at Warm Sands.

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111 

http://www.thehacienda.com/.

Always a Perfect Trip!

July 13th, 2013

We have been to the Hacienda probably 10 or more times in the past few years. We always have a nice relaxing time. The rooms are always immaculate, beautifully furnished and the staff is always willing to go above and beyond to make sure you have everything you need to be comfortable. Since we have been frequent guests, we have been awarded bed pillows with our first names embroidered on them. They are placed in our rooms every time we visit. What a wonderful personalized touch! Good job as always guys!

For more information, contact The Hacienda
From Within US:
1-800-359-2007 or 1-760-327-8111
From Outside US:
01-800-359-2007 or 01-760-327-8111 

http://www.thehacienda.com/.